Privacy Policy

Privacy and Cookies

 

This privacy policy sets out how Hall and Stott Publishing Limited uses and protects any information that you give Hall and Stott Publishing Limited when you use this website.

Hall and Stott Publishing Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hall and Stott Publishing Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd April 2024.

Hall & Stott collection and storage of your information

We will collect and use the following personal information including:

  • Full name
  • Contact information including address, email address and contact telephone number
  • Credit card details
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

This information will be collected when you sign up to our mailing list or buy any of our products or services.

Your personal information is stored securely in our customer database and will only be stored for as long as we need it. We will regularly review the information that we hold and will erase your data after five years if your account is inactive.

What we do with the information we gather?

We use your data to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide the products or services that you have requested
  • For billing purposes
  • To personalize our service
  • Internal record keeping
  • To improve our products and services.
  • To provide you with information about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes

We will only contact you by email except in the case of a problem with an order that you have placed that requires a faster response and then, our customer services team may contact you by telephone.

At the bottom of any electronic communication you receive from us, you will have an option to unsubscribe and opt-out of receiving further marketing communications.

Your information may be shared with our publishing associates, Barbri Global Ltd who will be required to meet our standards on processing information and security. The information we provide them, including your information, will only be provided in connection with the performance of their function. We will only share your data with our publishing associates, Barbri Global Ltd when we believe that you would be interested in hearing from them about similar products and services to those we provide. Please note that we will never share your credit card number. If you wish to prohibit us sharing your personal information with them, please email sue@hallandstott.co.uk

About Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We have contracted IPSUK to process orders for our books. The IPSUK Privacy Policy can be found here.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Hall and Stott Publishing Limited, 27 Witney Close, SALTFORD, BS31 3DX.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Updated 23rd April 2024